check out
Go to log in, enter your e-mail address and complete the necessary details!
As a private customer, you can only order online.
You order in 4 simple steps :
Step 1 : select your items and add them to your caddy
Step 2 : fill in your personal details and indicate the country of destination
Step 3 : fill in the delivery address or choose a pick-up point
Step 4 : select the way you want to pay and you will be forwarded automatically to a secured payment page to make payment
Your order has been successfully registered ! It will be processed, packed and delivered in the next few days.
If you wish to order as a professional, please log in here first.
You have no login yet? Click here to sign up as a professional customer.
No problem, with your email address it is possible to quickly set a new password. Go to "forgotten your password?", enter your e-mail address and press send. You will receive an e-mail within a few minutes with which you can set a new password.
Did you not receive an e-mail? Then be sure to check your spam box.
When paying on our website you will be redirected to our service provider Mollie.
You can pay securely with:
Should you encounter any problems with the payment, please do not hesitate to contact us at info@deknudtframes.be.
We currently deliver to the following countries. The shipping cost is dropped if the total amount of your order exceeds the indicated limit.
Shipping |
Free delivery |
|
Belgium |
€ 5,45 |
€ 70,00 |
Denmark |
€ 15,35 |
€ 70,00 |
Denmark - islands |
€ 44,35 |
€ 175,00 |
Germany |
€ 7,65 |
€ 70,00 |
Germany - islands |
€ 23,10 |
€ 130,00 |
Estonia |
€ 20,90 |
€ 70,00 |
Estonia - islands |
€ 95,70 |
€ 175,00 |
Ireland |
€ 20,90 |
€ 70,00 |
Italy |
€ 20,90 |
€ 70,00 |
Italy - islands |
€ 53,90 |
€ 175,00 |
France |
€ 8,75 |
€ 70,00 |
France - islands |
€ 52,80 |
€ 175,00 |
Latvia |
€ 20,90 |
€ 70,00 |
Luxembourg |
€ 7,65 |
€ 70,00 |
The Netherlands |
€ 6,55 |
€ 70,00 |
The Netherlands - islands |
€ 23,10 |
€ 130,00 |
Spain |
€ 26,40 |
€ 70,00 |
Spain - Balearic islands |
€ 64,90 |
€ 175,00 |
After placing your order, you will immediately receive confirmation of receipt by e-mail. Your order will then be processed, packed and shipped to the specified delivery address within the next day. You can track the status of your order in your dashboard.
As standard, we maintain the following delivery times:
Ordered before 3 pm:
Our shipping partner offers 1 delivery attempt as standard. You will be informed of the exact delivery time via e-mail.
Have your plans changed and you are not at home after all? Then you can change the time or place of delivery online. You can also choose to have your parcel delivered to a Pickup Parcel Shop. You can also give permission to leave your parcel in a specific place. For example at the back door or in the garage. You can do this by selecting 'permission to leave' at the DPD options.
If the delivery attempt fails, the driver will deliver your parcel to the nearest Pickup Parcel Shop. You will receive a note in your mailbox indicating where you can pick up your parcel.
You can easily report a problem by following the below steps. You can do this within 2 weeks after delivery.
You will immediately receive a confirmation.
If you have any further questions, please do not hesitate to contact us by e-mail at info@deknudtframes.be. We will be pleased to help you.
You want to return an item? Ordered goods can be returned within 14 days from receipt.
You will receive a confirmation and return ticket by e-mail. You print the return ticket, stick it on your parcel and take the parcel to one of the DPD Pickup parcelshops.